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Your Satisfaction is 100% Guaranteed!

We are 100% Irish, delivering top quality gifts for all occasions worldwide. With over 25 years’ experience in delivering Gifts around the World, we are very passionate about only selling top quality products and pride ourselves in our excellent customer service and having very happy customers.

We hope you will be pleased with your purchase. If you or your recipient are not satisfied for any reason, we will 100% guarantee you, that we will offer you a full, no quibble, refund or exchange on merchandise. Please note, returned products must be returned to us in its original condition & packaging within 7 days of receipt. The only exception to this is Personalised products, balloons, perishable products or earrings which unfortunately cannot be returned unless they are faulty.

Returns are Easy: Just send an email to info@giftsdirect.com with the details and we will help you to process your return.

If you are unhappy with any part of your GiftsDirect.com experience, please call us on +353 1 8611578 and we’ll make it right.