Terms and Conditions
Welcome to GiftsDirect.com ("the Site"). The following are the terms and conditions for use of and purchase of products from 4e-Fulfillment.com Limited trading as GiftsDirect.com ("the Company"). Use of the Site constitutes your agreement to follow and be bound by these terms, which may at any time be amended. Your use at any time thereafter constitutes your agreement to be bound by the terms as amended.
GENERAL
The company is happy to include a GiftsDirect.com card with your relevant message. Unless you indicate otherwise your use of the Site constitutes your agreement to the Company replying to you by electronic mail for such purposes as the Company may consider appropriate. The Company does not accept any responsibility to the extent that the Site is connected to any other sites or services beyond its the control. Gifts or hampers containing alcohol are not available for delivery to persons under the age of 18 years. It is the policy of GiftsDirect.com to ensure that all goods are supplied to our customers in perfect condition and that every possible precaution is taken to protect the integrity of the product that is sold. To this end it is our policy that we do not exchange food, beverage or any other item that may come in contact with the person. Currency rates may vary and will be charged at exchange rate on the day that ordered is received. One free gift per customer is applicable if you qualify. The Company reserves the right to refuse to supply any individual or company and reserves the right to deny access to the Site. GiftsDirect.com cannot be responsible for delays due to custom regulations outside the EU. GiftsDirect.com' registered business number (RBN) is 309454. This site is provided through English only.
DELIVERY & NOTIFICATION
Delivery shall be charged in accordance with destination chosen and price thereafter displayed which said price may be amended (after you place an order) but only to reflect a change in cost. Amendments to delivery details cannot be made after goods have been despatched. For other lead times on gifts please see individual product details or visit our delivery details page. http://www.giftsdirect.com/delivery-details/ Please note Giftsdirect.com cannot be responsible for adverse weather conditions effecting delivery times
Where orders are placed after notified last order date / time for guaranteed delivery the Company does not accept responsibility for late delivery. Proof of delivery of gift(s) shall be good evidence of delivery of the specific gift(s) as requested by the customer and no question shall be raised as to delivery of individual items therein, if you require a proof of delivery you must allow at least 3 days from the dispatch date and your request for tracking . Risk in respect of goods transfers to you the buyer upon execution of delivery docket. You are responsible for providing correct daytime delivery address, telephone number and postal code. The Company cannot accept responsibility for late or non-delivery if recipient address and telephone details are insufficient or incorrect. Any shortfall of which you become aware must be notified to the Company within two days of receipt of goods. Claims for non-delivery must be made within 30 days of despatch of goods. GiftsDirect.com cannot be responsible should local customs authorities wish to confiscate any product or any particular item contained in a gift or hamper, or charge any duty. All delivery lead times are pending customs, if customs wish to hold a gift for inspection it can cause delay and is out of our control. If an item is temporarily out of stock, we will notify you of the delay and dispatch as soon as It arrives. All items are subject to availability. Once an order as been despatched no amendments can be made to your order.
Due to reasons beyond our control we are unable to deliver to he following countries: Belarus, Brazil, Burma (Myanmar), Cayman Islands, Central African Republic, Chile, Colombia, Comoros, Cuba, Ecuador, Equatorial Guinea, Falklands, Georgia, Guinea Bissau, India, Iran, Israel, Johnston Islands, Kiribati, Lebanon, Midiera, Morocco, Myanmar, Nauru, North Korea, Norway, Nrue, Pakistan, Philippines Romania, Sau Tome & Principe, Saudi Arabia, Slovenia, Solomon Islands, Somalia, Spanish Islands, St Helena Sierra, Leone, Thailand, Trinidad & Tobago, Uganda, Uruguay, Zimbabwe,
PAYMENT
Payment must be made in full four working days prior to Christmas hampers being dispatched failing which the Company may at its absolute discretion refuse to effect delivery.
QUOTATIONS
Quotations are given on the basis of costs at the time of issue. Prices may be amended at any time to reflect a change in cost structure, including any alteration to the rate of VAT or similar tax. If a product is not available then a product of equal or greater value will be substituted in its place. All photographs are accompanied by an itemised list fairly describing the contents. Every reasonable effort has been made to accurately reflect actual colours however due to variances between monitors, colours cannot be guaranteed. Please note that for photographic purposes props have been used, these are not included in the hampers or gifts.
OWNERSHIP RIGHTS & LIMITATION
All goods are the property of the Company until all goods and all outstanding debts to the Company and/or its associate companies have been paid for in full. This Site, its contents together with any trade names used by the Company are protected by intellectual property rights and permission is only given for personal use. Any use beyond that permitted may constitute an infringement of owners' rights and may be prosecuted.
LIMITATION AS TO DAMAGES
The Company shall take all reasonable care in packaging any fragile or breakable items. In the event that any such items are damaged in transit the Company shall be responsible for replacement costs of item only. The Company shall not in any way be responsible for any personal injury or damage to property howsoever caused. Any electronic or digital equipment is sold subject to manufacturer's warranty only. The Company shall not in any way be responsible for any damage or any indirect loss caused by such electronic or digital equipment howsoever arising.
CANCELLATIONS
Any amendments or cancellations to an order must be submitted in writing before the order has been processed.
RETURNS OF NON-HAMPER PRODUCTS
If you are not satisfied with your product please note we can only refund (excluding delivery charge) or exchange a product if we receive it back to our warehouse within 7 days of receipt. Returned product must be in its original packaging and in re-salable condition. Returns cannot be accepted for the following product type: Flowers, Fruit, Earrings, Personalised Products.
1. Please ensure product is returned in original packaging and resalable condition, as no refund or exchange will be authorised unless these conditions are met.
2. Where a product is faulty, it must be sent back in its original packaging. As soon as we receive the return, the product will be sent to the supplier for inspection. The supplier will either fix the faulty product or if necessary we will get a replacement product sent out without delay.
3.Please call 01 8611578 with your Order Number (see address label on package for order number) and our customer service will issue you with a “Returns Authorisation Code”. The Customer Service line is manned Monday-Friday 9am – 5.30pm. If calling from outside Ireland please dial +353 1 8611578.
4. Include a note stating the reason for the product return, along with your name, address, daytime contact phone number, Order Number and your Returns Authorisation Code
5. Please ensure you keep a note of your RA number.
6. Then take your parcel to the post office for return using the returns address: Readers Offers, PO Box 10351, Dublin 11, Ireland. We recommend using registered post so a product can be tracked if necessary.
SURVEY COMPETITION TERMS AND CONDITIONS
Images for illustration only. Prize consists of a case of 6 Bottles of Bernard Remy Champagne.
Winner will be selected in a random draw. To claim the prize, the winner must have completed the GiftsDirect.com survey
Winner will be notified by phone or email after the competition expiration date
This competition expires on 23rd July 2010
