Please note: You will receive an email with details of how to track your order when the gift leaves our warehouse.
|DELIVERY COUNTRY||HOW LONG IT TAKES||HOW MUCH IT COSTS|
|IRELAND (including NIE)||The majority of our Gifts are delivered next day Mon - Fri when you order before 4pm. However, this may vary depending on product choice, so please check product page for indiviual product delivery time.||€6.95 to deliver anywhere in Irleand (including NIE)|
|Dublin Express Option (order before 12.30pm Mon - Fri) Choose at Checkout||Same Day: Mon - Fri
Dublin 1 - 24 Only
|SATURDAY DELIVERY - Please order before 4.30pm on the previous Friday.||Delivered Saturday
Dublin 1 - 24 Only.
|International Deliveries||Delivery times for International deliveries may vary depending on the Product and the Country you wish to send the gift to. Please view the product page, select your country destination in the drop down box and it will calculate the delivery time||Depends on Country, Destination and Product.
Please view the product page, select your country destination in the drop down box and it will calculate the price including delivery.
|E-Vouchers - Are Gift Vouchers that are emailed directly to you or your recipient. E-Vouchers are available on Experience Gifts & GiftsDirect Vouchers||Emailed Instantly (if for some reason you don't see your E Voucher in your inbox, please check your spam/ junk folder as the E voucher is automatically generated.||Free|
Track your order: Please click here to track you order
Fresh Fruit Gifts:
Our Fruit is ordered fresh daily, therefore orders need to be placed before 5pm 1 working day before delivery in Dublin and 2 working days before delivery outside Dublin.
Nobody Home Policy / Difficulty Locating Address:
Every effort will be made to have your products delivered on the date you have requested but specific delivery times or dates cannot be guaranteed.
We ask our delivery drivers to always use their logic when delivering parcels and faced with a situation that nobody is home. So generally speaking, this is what tends to happen:
1. The driver will call the recipient on the number you have provided to get directions from them if needed .Our couriers will only call the number provided if direction is needed to the delivery address and not to arrange a delivery. The number for your recipient must be a valid local daytime number. Delivery delays may occur if accurate details are not provided on the order information.
2. The next step we will take is to leave the parcel with a neighbour where possible and leave a calling card in the door where access is possible to advise your recipient where their parcel has been delivered.
3. If all else fails we will bring it back to base and await further instructions from you, the sender. Delivery will be attempted twice before the parcel is returned to us if no details have been clarified. We cannot accept the cancellation of an order after delivery has been attempted. No refunds in this instance can be provided.
Please note: Standard delivery normally takes place during business hours (9am-6pm) Monday - Friday excluding Bank Holidays. We cannot guarantee specific delivery dates or times.
Please note: During the December peak period, deliveries for specific days or times cannot be guaranteed.
Extreme weather conditions and customs security delays are outside of our control.
Due to some countries' customs regulations which are beyond our control, there are certain countries we cannot deliver to. See list of non-delivery countries. Due to new Food import regulations in CHINA we are no longer in a postion to ship Food items to China.