Order Tracking

How to Track your Order

Thank you for placing your order with us, we appreciate your business.

We will send you an email notification to let you know when your order has been dispatched from our warehouse. Depending on where you are shipping to in the world, it will take from 1 – 5 Business Days to reach its destination from the time the product is dispatched from our warehouse.

Please Note: We only use trusted, well-known courier companies such as DHL. If for any reason you do not receive your order within 5 days of receiving your despatch email, please email us on support@giftsdirect.com and put ‘Track Order’ in the subject line. We will then guarantee to get back to you within one business day.

If you wish to know how long your order will take from the time you place your order, please visit the product page of the product you wish to buy and click on Shipping information, put in the country you wish to get the product shipped to and it will let you know the length of time it will take to reach its destination from time of order.

Thanks again for choosing to use our service 

Customer Service Team

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