Delivery & Shipping Information


We Deliver Worldwide!


Please note: 

  • You will receive an email with details of how to track your order when the gift leaves our warehouse. 
  • No deliveries will take place on Good Friday or Bank Holidays as standard.
  • Standard delivery normally takes place during normal business hours (8am-6pm) Monday - Friday excluding Bank Holidays. We cannot guarantee specific delivery dates or times.

The majority of our gifts are delivered next day Mon - Fri when you order before 4 pm. However, this may vary depending on product choice, so please check the product page for individual product delivery lead time.

During the month of December, we guarantee pre-Christmas delivery as opposed to particular days, due to courier volumes during this month.

€7.95 to deliver anywhere in Ireland
Dublin Express Option (order before 12.30pm Mon - Fri)  Choose Same Day at Checkout Dublin 1-24, order must be placed before 12:30pm. Input the Dublin postal district into the State/Province/County field and select same day delivery option €11.96
SATURDAY DELIVERY - Please order before 4.00pm on the previous Friday. Only available for addresses in Dublin 1-24. Please call us if you would like to arrange this option. 353-1-8611580 €11.96
International Deliveries Delivery times for international deliveries will vary depending on the product and the country you wish to send the gift to.  Shipping charges will be calculated at Checkout.  Depends on destination and Product.
Shipping charges will be calculated at Checkout. 
E-Vouchers - Experience & Gift Vouchers are emailed directly to you or your recipient. E-Vouchers are available on Experience Gifts & GiftsDirect Vouchers Emailed Instantly (if for some reason you don't see your voucher in your inbox, please check your spam/ junk folder as the E voucher is automatically generated.) Free


Track your order: Please click here to track you order. Please note, you must be logged into your account to track your order. 


Nobody Home Policy / Difficulty Locating Address:

Every effort will be made to have your products delivered on the date you have requested but specific delivery times or dates cannot be guaranteed. As couriers require a signature, parcels cannot be left unattended.

If your recipient is not available to accept their item when we attempt delivery, this is what will happen:
By phone (on the number you have provided when ordering for your recipient) we will offer them the following range of options for alternative delivery options - along the same delivery route:
  • Leave the delivery with a neighbour specifically selected by the recipient
  • Delivery to a nearby participating Post Office
  • Delivery to a nearby participating PostPoint Retail Outlet
  • Delivery to the nearest Delivery Sorting Office
  • We will re-address the item in line with your recipients chosen option and deliver it to the agreed alternative delivery point.
  • We will deliver a note into the original delivery address to advise them of successful delivery to the alternative delivery point – they will need this note to collect their item.
  • The parcel will be held for 5 days before being returned to origin if it is not collected.

Please note: During the December peak period, deliveries for specific days or times cannot be guaranteed.

Extreme weather conditions and customs security delays are outside of our control.

Due to some countries' customs regulations which are beyond our control, there are certain countries we cannot deliver to. See list of non-delivery countries. Due to new food import regulations, we are no longer in a position to ship food items to China.

Please note we cannot deliver to PO Boxes or APO addresses.