Dear Readers & Valued Customers,
I do hope you are all keeping safe and well during these challenging times.
I know, like me, you are all thinking about the vulnerable as well as your family, colleagues and friends during these worrying times and doing what you can to help those who need it most.
I am also concerned for you, our customers and our wider Gifts Direct community. I hope you are all keeping well and that you stay safe over the coming weeks until this turbulent time passes.
We are adjusting to this new world, and we are doing what we can to keep the Gifts Direct family safe, with all our office team working successfully remotely. I wanted to reassure you that we are here, as always, for all of our customers, to answer your emails or phone calls with any questions you may have.
Our warehouse team, are working shifts, keeping their social distance and following all other world health organisation recommendations.
We will do our utmost to keep our website trading and warehouse in operation. We are operating safely, ensuring contactless delivery with all of our delivery partners, wherever possible, and hopefully we can continue to help keep you, our customers, connected to those closest to you at this difficult time.
As always, our main aim at Gifts Direct is to provide you, our valued customer, with first-class customer experience. We will continue to monitor the situation closely and make every endeavour to continue our level of service while prioritising the health and safety of the Gifts Direct team.
As always, thank you for being such loyal customers and supporting our business, we really do appreciate it. Please look after yourself and your family.
Lulu, Founder of Gifts Direct