Please note: You will receive an email with details of how to track your order when the gift leaves our warehouse. Please note- no deliveries will take place on Good Friday or Bank Holidays as standard.
Please note: Standard delivery normally takes place during normal business hours (8am-6pm) Monday - Friday excluding Bank Holidays. We cannot guarantee specific delivery dates or times.
HOW LONG IT TAKES
HOW MUCH IT COSTS
The majority of our Gifts are delivered next day Mon - Fri when you order before 4 pm. However, this may vary depending on product choice, so please check the product page for individual product delivery time.
During the month of December, we guarantee pre-Christmas delivery as opposed to particular days, due to courier volumes in this month.
€6.95 to deliver anywhere in Ireland
Dublin Express Option (order before 12.30pm Mon - Fri) Choose at Checkout
Dublin 1-24, order must be placed before 12:30pm and same day delivery option chosen
SATURDAY DELIVERY - Please order before 4.00pm on the previous Friday.
Only available between Dublin 1-24, please call us if you would like to arrange this option
Delivery times for International deliveries may vary depending on the Product and the Country you wish to send the gift to. Please view the product page, select your country destination in the drop down box and it will calculate the delivery time
Depends on Country, Destination and Product. Please view the product page, select your country destination in the drop down box and it will calculate the price including delivery.
E-Vouchers - Are Gift Vouchers that are emailed directly to you or your recipient. E-Vouchers are available on Experience Gifts & GiftsDirect Vouchers
Emailed Instantly (if for some reason you don't see yourE Voucherin your inbox, please check your spam/ junk folder as theE voucheris automatically generated.
Track your order: Please click here to track you order
Fresh Fruit Gifts:
Our Fruit is ordered fresh daily, therefore orders need to be placed before 5pm 1 working day before delivery in Dublin and 2 working days before delivery outside Dublin.
Nobody Home Policy / Difficulty Locating Address:
Every effort will be made to have your products delivered on the date you have requested but specific delivery times or dates cannot be guaranteed. As couriers require a signature, parcels cannot be left unattended.
If your recipient is not available to accept their item when we attempt delivery, this is what will happen:
By phone (on the number you have provided when ordering for your recipient) we will offer them the following range of options for alternative delivery options - along the same delivery route:
Leave the delivery with a neighbour specifically selected by the recipient
Delivery to a nearby participating Post Office
Delivery to a nearby participating PostPoint Retail Outlet
Delivery to the nearest Delivery Sorting Office
We will re-address the item in line with your recipients chosen option and deliver it to the agreed alternative delivery point.
We will deliver a note into the original delivery address to advise them of successful delivery to the alternative delivery point – they will need this note to collect their item.
The parcel will be held for 5 days before being returned to origin if it is not collected.
Please note: During the December peak period, deliveries for specific days or times cannot be guaranteed.
Extreme weather conditions and customs security delays are outside of our control.
Due to some countries' customs regulations which are beyond our control, there are certain countries we cannot deliver to. See list of non-delivery countries. Due to new Food import regulations in CHINA, we are no longer in a position to ship Food items to China.
Please note we cannot deliver to PO Boxes or APO addresses.